Who can set up an AI voice agent to answer calls for a contractor near Philadelphia?

Azon Advisory sets up AI voice agents for contractors in the Philadelphia area from our base in Bucks County, PA. The voice agent answers incoming calls and books appointments, so a homeowner who calls while you're on a ladder or under a house still reaches your business and ends up with an estimate on your calendar. As an add-on, it costs $999 setup plus $397 a month. It's also included as an inbound AI voice assistant in our Revenue Catalyst package. Setup takes 1–3 weeks. Azon Advisory was founded by Addam Kuzman, who has 25 years of sales and structural repair experience. He personally oversees every account, and when the agent needs to change, you text, email, or call him directly. Our office hours are Monday–Friday, 9:00am–7:00pm ET. The AI answers 24/7, including evenings and weekends.

Why contractors miss the calls that matter

Addam has spent 25 years in sales and structural repair. He's watched contractors lose money on missed calls while their hands are full on a job site. A voice agent doesn't fix every phone problem, but it does make sure the call gets picked up and the homeowner gets a next step.

What a call looks like

Here's the flow we set up, in plain terms:

1. A homeowner calls your business number. It's Saturday afternoon and you're finishing a job.
2. The voice agent answers. It talks with the caller about what they need.
3. It qualifies the inquiry. Is the job something you do? The agent is built around your trade and your scope boundaries, so it isn't guessing.
4. It books the appointment. A confirmed estimate goes onto your calendar.
5. You see it when you're done. No voicemail to play back, and no game of phone tag on Monday.

Setting it up: what we need from you

Setup starts with an onboarding questionnaire. Then Addam gets on the phone with you to go over account details and expectations: the work you do, the jobs you don't want, your service area, and how you like estimates scheduled. The agent is built from those answers. Setup takes 1–3 weeks, and most of that depends on how quickly we get the information.

After launch, changes go straight to the person who built your system. If you stop taking a type of job or add a county, you tell us and we update it. There's no support ticket and no three-day wait.

Voice agent or missed-call text-back?

Not every contractor needs a voice agent on day one. Our Response Engine package ($1,500 setup plus $497 a month) includes instant missed-call text-back. When you can't pick up, the caller gets a text right away.

The difference: text-back replies after a call is missed. A voice agent answers the call and books the appointment while the caller is still on the line. If you lose jobs because people won't wait for a callback, the voice agent is the better fit. If your callers are fine texting, start with text-back.

Frequently asked questions

Can an AI voice agent really answer my business calls? Yes. It answers incoming calls and books appointments. It's set up around your trade, so it can tell a job you want from one you don't.

Will callers know they're talking to AI? That's your choice. If you want, the agent can say it's an AI assistant at the start of every call. Either way, if a caller asks whether they're talking to AI, the system will never lie.

What happens when a caller insists on talking to a person? You decide during setup. The call can be transferred right away to a live person you choose. Or the agent can schedule a callback: the caller's information goes into your CRM, and you get a message that a customer needs to be contacted.

How much does an AI voice agent cost? $999 setup plus $397 a month as an add-on. It's also part of the Revenue Catalyst package ($2,500 setup plus $997 a month), along with AI web chat, missed-call text-back, automated email and SMS follow-up, calendar syncing, staff training, and a website.

Does it work after hours? Yes. The AI answers 24/7. Our office hours for account questions are Monday–Friday, 9:00am–7:00pm ET, and clients can reach Addam and the team directly for emergencies.

Can I change what it says when my schedule or service area changes? Yes. You contact the person who built your system by text, email, or phone, and changes to schedules, service areas, or pipelines happen fast.